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Privacy Policy

Privacy Policy

Introduction

Welcome to https://centennial-obsessive-compulsive-disorder-therapy.denvermentalhealthcare.com (hereafter referred to as “Centennial OCD Therapy” or “we”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://centennial-obsessive-compulsive-disorder-therapy.denvermentalhealthcare.com
  2. Any mobile applications or software provided by Centennial OCD Therapy
  3. Online services and products offered through our platform
  4. Interactions between users and our support team, including emails, calls, and text messages

Please note that this policy does not extend to third-party websites, applications, or services linked to ours, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Using our applications and services as an authorized user
  2. Visiting and navigating through our websites
  3. Subscribing to newsletters or other communications from us
  4. Providing feedback, reviews, or participating in surveys

Personal Data Collection

Centennial OCD Therapy collects various categories of personal data for different purposes:

  1. Account Information: This includes your name, email address, and any other details required to set up and maintain your user account.
  2. Payment Information: We collect data needed to process transactions, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: We may gather financial records or bank account details for direct payments or financial services we offer.
  4. Purchase Information: Data related to your purchases, including order details, delivery addresses, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience and analyze trends.
  6. Location Data: Geolocation data from your device when you interact with our location-based services or consent to sharing your location.
  7. Feedback and Reviews: Personal insights, comments, and ratings you provide about our products or services.
  8. Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for seamless access.
  9. Product Information: Data related to the products you show interest in, purchase, or review on our platform.

We collect this data through direct user input, interactive features, and automated tracking technologies, ensuring transparency throughout the process.

Cookies

Centennial OCD Therapy uses cookies to enhance your experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling secure log-in sessions.
  2. Preference Cookies: Used to remember user preferences, like language settings or content formatting.
  3. Analytics Cookies: Track website usage, gather analytics data, and provide insights for performance improvements.

Users have the option to manage and control non-essential cookies through our Cookie Manager, offering enhanced privacy controls.

Retention and Deletion

We retain personal data in accordance with applicable laws and regulatory requirements. The duration of data retention varies based on the type of information:

  1. Account-related Data: Retained for as long as your account is active or until you request its deletion.
  2. Transaction Records: Kept for financial record-keeping and auditing purposes, typically for a period defined by tax laws.
  3. Analytics and Research Data: Aggregated and anonymized data may be stored indefinitely to improve our services.
  4. Legal Obligations: We may be required to retain certain data for legal compliance or regulatory investigations.

Upon no longer requiring the data, we securely delete or anonymize it from our systems.

Security Measures

Centennial OCD Therapy employs robust security protocols to safeguard your personal information:

  1. Encryption: All communications and data storage are encrypted using industry-standard technologies.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Strict access controls and employee training ensure that only authorized personnel can access sensitive data.
  4. Regular Audits: Periodic security audits are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to and review the personal data we hold about you.
  2. Rectification: The ability to correct or update inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  4. Restriction: Limiting our use or disclosure of your personal data while we verify or dispute any concerns you may have.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format, and transferring it to another controller.
  6. Objection: Opposing the processing of your personal data for specific purposes, where applicable.
  7. Non-Discrimination: The right to be free from discrimination based on certain factors when exercising your privacy rights.
  8. Data Portability (in some jurisdictions): The ability to transfer control of your personal data to another service provider.

To exercise these rights, please contact our Data Privacy Team at the details provided below. We will respond to your requests in a timely manner and within legal requirements.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries, unsubscribe requests, feedback, or data-related questions, please reach out to us:

Email: contact@centennial-obsessive-compulsive-disorder-therapy.denvermentalhealthcare.com
Mail: Centennial OCD Therapy, 12345 Main Street, Denver, CO 80202

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